# Q. I haven’t received the verification link to activate my account

**URL:** <https://community.materialssquare.com/t/q-i-haven-t-received-the-verification-link-to-activate-my-account/311>\
**Category:** MatSQ FAQ\
**Tags:** faq, account\
**Created:** [May 31, 2024, 1:15am UTC](https://community.materialssquare.com/t/q-i-haven-t-received-the-verification-link-to-activate-my-account/311 "2024-05-31T01:15:23Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![jihee.y](https://avatars.discourse-cdn.com/v4/letter/j/838e76/32.png) [@jihee.y](https://community.materialssquare.com/u/jihee.y)\
**Post date:** [May 31, 2024, 1:15am UTC](https://community.materialssquare.com/t/q-i-haven-t-received-the-verification-link-to-activate-my-account/311/1 "2024-05-31T01:15:23Z")

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A. If you haven’t received the verification link, kindly reach out to us by sending an email from your registered email address to [support@simulation.re.kr](mailto:support@simulation.re.kr).

We will manually activate your account upon receipt of your message.