# Q. Why have I not received my invite credits?

**URL:** <https://community.materialssquare.com/t/q-why-have-i-not-received-my-invite-credits/332>\
**Category:** MatSQ FAQ\
**Tags:** faq, credits\
**Created:** [June 3, 2024, 1:18am UTC](https://community.materialssquare.com/t/q-why-have-i-not-received-my-invite-credits/332 "2024-06-03T01:18:28Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![jihee.y](https://avatars.discourse-cdn.com/v4/letter/j/838e76/32.png) [@jihee.y](https://community.materialssquare.com/u/jihee.y)\
**Post date:** [June 3, 2024, 1:18am UTC](https://community.materialssquare.com/t/q-why-have-i-not-received-my-invite-credits/332/1 "2024-06-03T01:18:28Z")

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A. Thank you for inviting your friends to Materials Square!

To be eligible for the $10 credit offered as part of our referral program, both accounts of the inviting user and the invitee(s) must be Academic users (and must use an institutional email account).

If you require further assistance, please contact the support team at [support@simulation.re.kr](mailto:support@simulation.re.kr)